🧭

Get Started Without Mistakes

This guide walks you through everything you need to do in your first days on EsusuOnline — from creating your account to receiving your first payout. Follow each step in order and you won't get stuck.

🔐 Registration 🔑 Referral Access 🪪 Verify Your ID 💳 Fund Your Wallet 🫱 Join or Create a Circle 📅 Contributions 💰 Payouts
Before we start — 3 things you must know
🤔

What do I do?

Get a referral code from someone already on EsusuOnline, register, verify your ID, fund your wallet, then join or create a savings circle.

⚠️

What happens if I don't?

Without a referral code you cannot register at all. Without KYC, your account limits stay low. Without a funded wallet, you cannot contribute — and will be penalised.

💰

How does this affect my money?

Your savings are held in your in-app wallet. Every contribution comes from it, and every payout goes into it. Keep it funded — or risk losing trust points and missing your turn.

1
Registration — Creating Your Account
1

Get a referral code from someone you know

EsusuOnline is invite-only. You cannot register without a valid referral code (format: REF-XXXXXX) from an existing member. Ask a friend, family member, or colleague who is already on the platform.

💡 Once you join, your own referral code appears on your profile page. Share it to bring in people you trust.
2

Go to the registration page

Visit esusuonline.org/auth/register or tap the Create Account button on the home page.

3

Fill in your details

You will need your full name, a working email address, a strong password (at least 8 characters), and the referral code from Step 1.

4

Log in and get started

After registering you'll be taken to the login page. Sign in with your email and password to access your new dashboard.

⚠️ You will be taken to the login page after registration — you are not automatically signed in. This is normal.
esusuonline.org/auth/register
Create Your Account
Join EsusuOnline to start saving with your community.
👤 Amaka Okonkwo
✉️ amaka@email.com
🔒 ••••••••••
Minimum 8 characters
🔑 REF-ABC123
Ask an existing member for their referral code. Without it, you cannot register.
Create Account
Already have an account? Sign In
🔑 Why is a referral code required? EsusuOnline is a trust-based savings community. By requiring a referral, we make sure every new member is vouched for by someone already in the system. This keeps the community safe for everyone's money.
2
Verify Your Identity (KYC) — Do This First

KYC stands for Know Your Customer — it just means proving you are who you say you are. On EsusuOnline, this means uploading a government-issued ID and a selfie. It's a one-time step.

1

Go to your Profile page

After logging in, tap your name or avatar at the top of the screen and select Profile.

2

Find the KYC / Identity Verification section

You'll see your current KYC status. It starts as ⏳ Pending. Tap the button to begin.

3

Upload your ID and a selfie

Use any government-issued ID — national ID card, driver's licence, voter's card, or international passport. Take a clear selfie holding the document.

📷 Make sure the photo is clear, not blurry, and the text on your ID is readable. Blurry photos are the most common reason for rejection.
4

Wait for admin approval

An admin will review your documents. Once approved, your status changes to ✅ Verified and you instantly earn +50 trust points.

esusuonline.org/profile
Identity Verification
🪪
KYC Not Verified
Upload your ID to unlock full platform access
Required documents:
• Government-issued photo ID
• Clear selfie with your ID
Begin Verification →
After Verification
+50 trust points added instantly
Higher savings circle limits unlocked
You move from Tin to Copper tier on day one
Community can trust your identity is confirmed
🚫 If your KYC is rejected: You'll receive a reason on your profile page. The most common reasons are blurry photos or mismatched names. Fix the issue and resubmit — your status will go back to Pending until the next review.
3
Your Wallet — Set It Up and Keep It Funded

Your EsusuOnline wallet is your in-app money account. Every contribution you make is taken from it, and every payout you receive goes into it. Think of it like your pocket for savings circle money — keep it stocked or you'll miss payments.

💳 How to Fund Your Wallet
1️⃣Go to Wallet from your dashboard or top menu.
2️⃣Tap Fund Wallet, enter the amount, and choose your currency — Naira (NGN) or US Dollars (USD).
3️⃣Select your payment method — OPay, Paystack, or Flutterwave are supported.
4️⃣Complete the bank transfer or card payment. Your wallet balance updates as soon as the payment is confirmed.
Your balance is shown on the dashboard. Fund it before your contribution due date, not on the day.
🏦 How to Withdraw Your Money
1️⃣Go to Wallet and tap Withdraw.
2️⃣Enter the amount you want to withdraw and select your currency.
3️⃣Choose your registered bank account as the destination. Make sure you have added at least one bank account in your profile settings before trying to withdraw.
4️⃣Confirm and submit. Transfer processing time depends on your bank.
⚠️You can only withdraw your available balance. Money committed to an active savings circle is locked until the cycle ends or you are paid out.
ℹ️ NGN and USD are separate wallets. If you join a Naira circle, contributions come from your NGN wallet. If you join a Dollar circle, they come from your USD wallet. Make sure you fund the right one for the circles you join.
4
Joining vs Creating a Savings Circle

Which one is right for you?

Both options let you save and receive payouts — but they work differently.

Question 🫱 Joining someone else's circle 🛠️ Creating your own circle
Who sets the rules? The person who created the circle sets the amount, frequency, and members. You set everything — amount, currency, how often, who joins, payout order.
How do I get in? You receive an invitation from the circle owner. Accept it to join. You create the circle and then invite people you trust.
What do I earn? +5 points for joining, +20 points when the full cycle completes. +5 points for joining, +30 points when the full cycle completes (owner bonus).
What happens if I cancel? You can decline the invitation before joining. After joining, leaving mid-cycle is not straightforward — coordinate with the owner. If you cancel (abort) the circle you created, you lose −30 points and all members lose their expected payouts. Only start what you can finish.
Who is responsible for payouts? The circle owner manages the payout order and timing. You manage the payout order and are responsible for making sure the circle runs smoothly.
Best for? People new to the platform — less responsibility, lower risk, easier start. People who have saved a few cycles already and want to organise their own group.
💡 First-time advice: If you're new, join someone else's circle first. Get comfortable with how contributions and payouts work before you take on the responsibility of running your own.
🫱 How to Join a Circle (Step by Step)
1

Receive an invitation

The circle owner sends you an invite. You'll see a notification in your dashboard or receive an email. This is the only way in — there is no public list of circles to browse and join freely.

2

Review the circle details

Before accepting, check: the contribution amount, currency, how often you must pay (weekly/monthly/bi-monthly), and how many rounds there are. Make sure it fits your budget.

3

Accept or decline

Tap Accept to join. If the circle uses a ballot system (random payout order), you may be asked to pick a ballot number for your place in the payout queue.

4

Fund your wallet and wait for the start date

The circle owner decides when it starts. Once it starts, contribution due dates appear on your dashboard. Your wallet must have enough money on each due date.

🛠️ How to Create a Circle (Step by Step)
1

Go to Slots → Create New

Navigate to the Slots section from your dashboard and tap Create New Slot.

2

Fill in the details

Set a circle name, the amount each person contributes per round, currency (NGN or USD), payment frequency (weekly, monthly, or every 2 months), number of participants, and start date.

3

Choose a payout rotation method

Random — the system automatically assigns who gets paid each round. Manual — you set the exact order yourself.

4

Invite your members

Add members by searching their email or username. They will receive invitations and must accept before the circle can start.

5

Start the circle

Once all seats are filled and everyone has accepted, tap Start. The first contribution round begins on the date you set.

⚠️ Your trust tier determines the maximum number of participants allowed and the maximum contribution amount. Check your tier limits before creating.
5
Contribution Schedules — When and How to Pay

A savings circle has multiple payment rounds. Every round, all members contribute the same fixed amount. The collected money goes to the member whose turn it is to receive the payout. Here is how the timing works:

📅 Monthly Circle Example — What Happens on Each Day

These dates shift for weekly or bi-monthly circles, but the pattern is the same.

Day 1
Due
Contribution Due Date

Your payment is due today. Pay on time → +5 trust points. Your wallet balance must cover the contribution amount. The payment is taken from your wallet automatically when you tap "Pay" on the dashboard — it does not deduct automatically without your action.

Day 1–4
Grace
Grace Period (3 days after due date)

You missed the due date but you can still pay without being marked as a defaulter. Paying here still counts as late → −10 trust points. Do not wait until this window to fund your wallet — by then it may be too late.

Day 8+
Default
Default Period (after grace period ends)

If you still haven't paid after the grace window, you are marked as Defaulted → −50 trust points. This may trigger account suspension. The other members have been waiting for this money. This is the most serious outcome to avoid.

💡
Tip
Best Practice: Fund Your Wallet 2–3 Days Early

Set a personal reminder 2–3 days before your due date. Top up your wallet the day before. This gives you a buffer for any transfer delays. Never rely on topping up on the actual due date — bank transfers can take time to arrive.

Payment Frequencies
📆
Weekly
You contribute every 7 days. Fast savings cycle — good for smaller amounts where people can comfortably commit weekly.
🗓️
Monthly
You contribute once per month. The most common option. Great for salary earners who budget monthly.
📅
Bi-monthly (Every 2 months)
You contribute every 2 months. Longer cycle — good for larger amounts where members need more time to gather funds.
esusuonline.org/dashboard
Pending Contributions
Family Monthly Circle
NGN 10,000 · Due Today
Pay Now
Office Savings Group
NGN 5,000 · Due in 3 days
Pay Now
Church Women Circle
NGN 8,000 · Due in 12 days
Pay Now
6
How Payouts Work — When Will I Receive My Money?

In a rotating savings circle, every member contributes each round — and one member receives the full pot each round. The cycle continues until every member has received their payout once. Here's exactly how it works:

👥

All members contribute

Every member pays their contribution for this round into the system.

💰

The pot is collected

The total collected = contribution amount × number of members.

🎯

One member receives it

Based on the payout order, one member receives the full pot this round.

🔄

Next round begins

Everyone contributes again. A different member receives the next round. Repeats until all members have been paid.

Circle completes

Once every member has received a payout, the circle is marked Complete. Everyone earns completion points.

📋 Payout Order — How Is It Decided?

The circle creator chooses one of two rotation methods when setting up the circle.

🎲 Random (System picks) 📝 Manual (Owner decides)
How it works The system randomly assigns which member gets paid in which round. No one can influence it. The circle owner sets the exact payout order before the circle starts. Members may also select ballot numbers when accepting the invite.
Fair? Yes — fully random and unbiased. No favouritism possible. Depends on the owner. Best used when members agree on the order in advance (e.g., member who needs money urgently goes first).
When do I receive my payout? When the system assigns your round — you'll be notified in advance. When the owner's order reaches your position — you'll be notified in advance.
💳 Where does my payout go? Payouts are deposited directly into your in-app wallet. From there, you can leave it in the wallet to fund future contributions, or withdraw it to your bank account at any time.
⚠️ You must keep contributing even after you receive your payout. Receiving early in the cycle does not mean you stop paying. Every member must contribute every round until the entire cycle is done. Stopping after your payout is a default — the same penalty applies.
7
Quick Reference — Common Questions
🔑

I don't have a referral code

You cannot register without one. Ask a friend, family member, or colleague who uses EsusuOnline. Their referral code is on their profile page under My Referral Code.

🪪

How long does KYC take?

Admin review usually happens within 1–2 business days. You'll see your status update on your profile. Check back the next day if you don't hear immediately.

💳

Which currency should I fund?

Fund the same currency as the savings circle you are joining. NGN for Naira circles, USD for Dollar circles. They are separate wallets.

📅

What if I can't pay on time?

You have a 3-day grace period. Fund your wallet as soon as possible and pay immediately. Never let it reach the default stage — the penalty is −50 points and possible suspension.

🎯

When will I get paid out?

Depends on your position in the payout order set by the circle owner. You'll receive a notification when your turn is approaching. Check the Slot Detail page to see the full payout order.

🏦

How do I add my bank account?

Go to your Profile → Bank Accounts and add your Nigerian bank account details. You need this set up before you can withdraw any money from your wallet.

🔐

Should I set up 2FA?

Yes. Two-factor authentication (2FA) protects your account from being accessed by someone else. Set it up under Profile → Security Settings. It takes 2 minutes.

📊

What is my trust tier?

It starts at Tin. Completing KYC gives +50 points and moves you to Copper. Each completed savings cycle adds more. Higher tiers unlock bigger circles. Check yours on your profile.

🤝

Can I leave a circle after joining?

Coordinate directly with the circle owner. Leaving mid-cycle is disruptive to all members. Prevention is better — review the circle details carefully before accepting the invitation.

🚀 Your first-week checklist: ① Get a referral code → ② Register → ③ Upload your ID for KYC → ④ Add your bank account → ⑤ Fund your wallet → ⑥ Accept a savings circle invitation → ⑦ Set a reminder for your contribution due date. That's it. You're ready.